Located just steps away from the beach, this hotel is the perfect spot for a relaxing vacation. You can easily walk to some of the main beaches in the area or take a short bus ride to the downtown area or piers. the rooms are clean and spacious with air conditioning that works perfectly, making your stay more comfortable. the breakfast is a great value, and the pool area is a nice place to relax.

The Wi-Fi could be better, so if you need to work online, this might not be the best option.

Leaving it as it was so bad we only stayed one nIght.

Staff attitude was nonchalant to the point of offensive. Hidden extra charges. Food and room Higine disgusting, this place is not recomended!

Friendly personell

This hotel is very noisy and you can hear everything from corridors, next rooms and outside. I recommend ear plugs. Air cooling unit was manually operated ON/OFF model, which means that the room was too cold or hot. Electric sockets were broken and dangerous condition. It was possible so see cable heads. One broken socket was just between beds. Fridge didn´t work.

The value for money was outstanding, especially considering that breakfast was included. The location right on the beach was absolutely perfect, and I loved waking up to a beautiful view from my room. The staff were incredibly attentive and provided excellent service throughout my stay.

I found everything to be okay.

We liked to stay there. We had a good service, nobody disturbed us when we did not want to. The stuff wasvery carefull. We will recommend this cheap hotel to our friends

the beach and the palapas restaurant

rooms too old

I had a great stay at this hotel! the staff were incredibly helpful and friendly, going out of their way to ensure my comfort. Secondly, the location was perfect, with the hotel right on the beautiful beach. I loved waking up to stunning views every morning. Lastly, the value for money was fantastic. With reasonable prices and a delicious breakfast included, I felt like I got a great deal.

All was fine, nothing major to complain about.

The fact that it was on the beach and the breakfast was decent.

The service was horrible the rooms were disgusting and on the Booked.net it say its beach front rooms and we did not have beach front rooms. They also made you wear a plastic bracelet the whole time. For "security purposes" but i have traveled all over the world and i never had to wear a discotec bracelet at my hotel. It wasnt even an all inclusive hotel!! I do not recommrnd this hotel..

The breakfest was enough and varied during the days. The rooms were cleaned day after day and the staff service was as expected.

It isn't really a beach hotel. Even though it has beach it is not adequate for bathing, at least not what I expected. Te WiFi zone is only available in the lobby.

This hotel was in a fantastic location, with easy access to both the touristy area and the more local areas. The beach was absolutely beautiful, with comfortable loungers for soaking up the sun. The staff was incredibly friendly and helpful, offering great recommendations for local food and activities.

The rooms lacked some basic amenities, and the general upkeep of the hotel could use some improvement. the experience was positive, but there were some minor issues that could be addressed.

The pool area was well-maintained, restaurant staff was friendly

Reception service was very poor and they didnt seem to be very competent. As an all-inclusive guest we didnt get any information about what all is included, no information about beach towels, beach club etc. also the hotel had not checked the number of the people in our party and we had to arrange different rooming on-location.

view from the room - lagoon view

lagoon - it`s better for rest with children, but if you want waves - try to find another beach

Very friendly and helpful staff. Professional activities staff. Amazing honesty about snorkeling conditions. Hot shower and great view from balcony. Entertaining poolside music. Inexpensive option for one night. Reasonably clean and centrally located. Great balcony and walkable beach. Convenient bus stop. Good amenities like refrigerator and sink. Enjoyable hammocks in the water. All-inclusive deal with tasty food

Nothing, no complaints at all.

Located in Cancun. Restaurant on premises. Good food. Good price for Cancun. It was clean.

Did not have bedding, towels or clean glasses when we arrived.

We just had an overnight stay in transit to a different location. We did not get to really experience the place but wished that we could have.